Laptop HDMI Output Port: bent or recessed contact. One contact no longer meets its matching pad correctly.

The distinguishing clue

One supported function fails while other functions on the same connection remain available.

Checks before an assessment

Check the monitor's selected input and compare an undamaged, compatible HDMI cable. Note whether audio and video fail together.

Stop point: A loose HDMI plug can lever pads away from the motherboard.

Workshop confirmation and repair

Device-level check: Verify the monitor input and cable, compare another display and inspect the HDMI pins and shell.

Targeted check: Use magnification and a known cable to compare every contact position. If confirmed: Replace the connector rather than bending fragile contacts repeatedly.

Repair boundary: Repair the connector or signal path only after graphics settings and the external equipment are excluded.

Related cause to rule out

When the plug will not seat to its normal depth or works only when forced, also consider Laptop HDMI Output Port: debris inside the connector before choosing a repair.

Checks after the work

After repair or replacement, check several resolutions, audio, hot-plug detection and a sustained display test.

For an AEPC repair assessment in East Auckland, provide the exact model and observed clue. Call 027 908 8880 before visiting the Burswood workshop.