Computer Graphics Display Output: physical graphics-connector damage. Impact bends video contacts or damages the output socket's mounting.

The distinguishing clue

Signal loss begins after a cable pull or impact and the connector looks deformed.

Checks before an assessment

Record the affected display, port, resolution and refresh rate. Compare a known cable and display if the connectors are sound; stop load tests if excessive heat accompanies artefacts.

Stop point: Stop high-load testing if artefacts are accompanied by excessive heat or burning smell.

Workshop confirmation and repair

Device-level check: Compare another cable and display, inspect temperatures and separate software from hardware rendering.

Targeted check: Inspect the connector, anchors and board pads with power isolated. If confirmed: Repair the damaged connector and supporting board connection.

Repair boundary: Repair driver state or the confirmed graphics card, connector or board path.

Related cause to rule out

When video is intermittent at a visibly contaminated connector, also consider Computer Graphics Display Output: contaminated video connector before choosing a repair.

Checks after the work

After repair or replacement, check native resolution, multiple outputs, video playback, graphics load and restart.

For an AEPC repair assessment in East Auckland, provide the exact model and observed clue. Call 027 908 8880 before visiting the Burswood workshop.